💸 Seller Payouts – Getting Paid on AquaBay

Selling on AquaBay.co.uk is simple.
Here’s how and when you receive your money.

🔄 How the Payout Process Works

1️⃣ Buyer places an order and pays

2️⃣ You dispatch the order

3️⃣ The item is delivered

4️⃣ 7-day waiting period
After delivery, we wait 7 days to allow payments to fully clear through banks and payment providers.

5️⃣ Your funds become available

6️⃣ You request a withdrawal

7️⃣ Money is sent to your bank account

🧾 When Can I Withdraw My Money?

You can withdraw your earnings 7 days after the order has been delivered.

Once the funds are available, you can withdraw them any time you want.

Minimum withdrawal: £1
Withdrawal fees: £0

💳 Adding Your Payment Details

Before you can withdraw funds, you need to add your bank account details in your Seller Dashboard.

At the moment, payouts are sent directly to your bank account.

Please make sure your bank details are correct and up to date to avoid payout delays.

⏱ How Long Do Withdrawals Take?

Most withdrawal requests are processed within a few hours.

Sometimes it can take up to 48 hours, depending on how quickly banks process the payment.

🛑 When Can Payouts Be Delayed?

Payouts may be delayed if:

• the 7-day delivery period has not passed yet
• there is a return, complaint, or dispute on the order
• tracking has not been provided or the order has not been dispatched
• your bank details are incorrect or missing
• there is unusual activity or a policy issue on your account

If something needs fixing, we’ll let you know.

⚠️ Outstanding Fees

If a seller owes more than £250 in marketplace fees, payouts will be paused.

Once the outstanding balance is paid, payouts will resume.

❓ Need Help?

If you have questions about payouts, just contact us through the AquaBay contact page and we’ll be happy to help.